Privacy Policy
This Privacy Policy exists to inform you about how we collect, use, store, and protect your personal data. We are committed to being transparent and open with our users.
Purpose of the Privacy Policy
The purpose of this policy is to explain how we handle your personal information and what rights you have in relation to it. By using our platform, you agree to be bound by these terms.
Scope of Application
This policy applies to all users of our online casino services, including but not limited to:
- Players of games
- Users making deposits or withdrawals
- Customers contacting our support team
Use of our platform implies your consent to this privacy policy.
Consent Clause
By using our site and services, you consent to the practices described in this Privacy Policy. This includes how we collect, use, store, and protect your personal data.
Data We Collect
- Personal Information: name, email address, date of birth, physical address
- Account Info: username, password, payment details
- Technical Data: device information, IP address, browser type, cookies
- Usage Data: site activity, login logs, game interactions
How We Use Your Data
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving the site and personalizing the user experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
Cookies are small text files stored on your device to track interactions with our site. We use three types of cookies:
- Essential Cookies: necessary for site functionality (login, payments)
- Analytics Cookies: collect data about user behavior to improve the site
- Marketing Cookies: used for targeted advertising and promotions
You can manage or disable cookies by adjusting your browser settings.
Legal Basis for Processing
- Contractual necessity: to provide services as agreed
- Legal obligations: to comply with applicable laws
- Legitimate interests: improve the site, personalize experience, prevent fraud
- User consent: explicit permission for specific purposes
Data Sharing and Disclosure
- Payment processors
- Gaming providers
We do not sell personal data. Disclosure may occur if required by law or to meet legal obligations.
Data Storage and Retention
We store your data securely using SSL encryption and access controls. Retention periods depend on contractual requirements, regulatory demands, and legitimate interests.
Security Measures
- SSL encryption for transactions
- Access controls for authorized personnel only
- Authentication processes for secure login
- Monitoring for unauthorized access or suspicious activity
Your Rights
- Access: request a copy of your personal data
- Update or Delete: correct inaccurate information or request removal
- Withdraw Consent / Object: stop processing for specific purposes
To exercise these rights, contact our support team.
International Data Transfers
We may transfer personal data outside the user’s country or EEA, using Standard Contractual Clauses to ensure protection.
Third-Party Services
External links and services have their own privacy policies. We are not responsible for external content.
Policy Updates
We may update our Privacy Policy periodically. Continued use of our platform implies acceptance of any changes.